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Citizens Advice in North & West Kent

CANWK offers free, impartial, confidential advice to the communities across the boroughs and districts of Dartford, Gravesham, Sevenoaks, and Tonbridge & Malling. We operate from main offices in the towns of Dartford, Gravesend, Sevenoaks, Swanley, and Tonbridge as well as from a range of outreaches across the region.

We offer advice on many different topics including benefits, debt, relationships, housing, legal problems, and employment. CANWK also has a range of specialist projects that help with complex benefits problems, those facing homelessness, and people with immigration problems.

  • Money and budgeting advice
  • Welfare benefits advice
  • Form filling
  • Debt advice
  • Discrimination advice
  • Employment advice
  • Housing advice
  • Consumer advice
  • Legal advice
  • Relationships and Family advice
  • Immigration advice
  • Energy saving advice


MISP – Migrant Integration and Support Partnership – specialist immigration project with multiple advice agencies

PATH – Prevention of Actual and Threatened Homelessness – specialist housing project with multiple agencies

Comic Relief Debt project – for vulnerable people facing debt problems

Welfare Rights Team – specialist help for more complex benefits issues

Location and Contact Details

Contact Details
0808 278 7810
Telephone advice available Monday to Friday 9am to 5pm.
Tonbridge Castle, Castle Street, Tonbridge, TN9 1BG

Further Information

Telephone advice available Monday to Friday 9am to 5pm.

We have main offices in:

  • Dartford : 8 Copperfields, Dartford, DA1 2DE
  • Gravesend : Ground Floor, Civic Centre, Windmill St, Gravesend, DA12 1AU
  • Sevenoaks : Buckhurst Lane, Sevenoaks, TN13 1HW
  • Swanley : 38 Swanley Centre, Swanley, BR8 7TQ
  • Tonbridge : Tonbridge Castle, Castle Street, Tonbridge, TN9 1BG

We also have outreaches at Aylesford, the Gravesend Gurdwara, Larkfield, New Ash Green, Northfleet, Otford, Snodland, and Swanscombe.

Each main office and outreach has differing opening times for drop-ins and appointments. Please check our website for full information about opening times.

To access our specialist projects, please contact us by telephone or come to one of our offices.

Advice Together partners Please click here to make a referral